Whether you have a comment or suggestion to share, we look forward to hearing from you. Feel free to reach out by emailing info@bdfranceusa.com.
If you would rather call us or send us a letter, you can reach us at 1636 W 8th Street suite 321, Los Angeles CA 90017 | +1-310-630-9050.
If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of receiving your order. You can return your product for a store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:
Below are some examples of common exceptions.
Discounted items are final and cannot be returned or exchanged
Returned items must have tags still on and be returned in original packaging
Returned items must have no visible signs of wear or use
To return an item please email us : info@bdfranceusa.com
We are not responsible for the delay in delivery caused by customs
Import taxes or customs duties
United States:
No fees, taxes or duties on orders shipped to the US.
Rest of the World:
You may have to pay import taxes and/or customs duties, you should contact your customs office and ask about import regulations and restrictions before placing your order. Customs regulations differ by country and not knowing their regulations can result in your order incurring delays or high import duties.
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