Best Jewish Business Communications Company in San Francisco, CA!
Customers and employees texting with each other is great for business but using personal cell phones to do so is unsafe. All texts with customers belong in your company network.
Customers expect quick and accurate replies. The IMPOWER Engine uses natural language processing, location awareness and other attributes to ‘understand’ the customer’s message and sends it to the right person, system, or department in the organization
Whether it’s reaching a contact center, a front line employee, a 3rd party vendor, or all three simultaneously . IMPOWER’s routing can do so instantly, accurately, and at scale.
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